Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an offshore operator we cover? This page explains how to reach the Offshore Casinos team and what happens once you do.

How to Reach the Team

The best way to get in touch is by email at [email protected]. We read every message that comes in and try to reply within a couple of working days. There is no live chat or phone line on this site — email keeps a clear record and lets us route your message to the right person.

When you write in, a bit of context helps: tell us which casino or page your message relates to, and roughly what you'd like to know or flag. That means we can get back to you with a useful answer rather than a generic one.

What We Can and Can't Help With

We're an independent review and comparison site. We don't operate any of the casinos listed on echominnesota.org, we don't process deposits or withdrawals, and we can't intervene in a dispute you're having with an operator. Here's a realistic breakdown of what falls inside and outside our remit:

• Review accuracy — If a bonus figure, licensing detail, or payout claim on one of our pages looks outdated or wrong, tell us. We rely on reader reports as well as our own checks to keep coverage current.
• Site content and coverage requests — If there's a topic, comparison, or casino you think we should cover, such as our page on Best Non GamStop Casinos, let us know what's missing and why it matters to you.
• General questions about offshore play — Questions about how offshore online casinos work, how they differ from regulated US sites, or how licensing and banking generally function are welcome. We can point you toward relevant sections of the site.
• Disputes with a specific casino — We are not able to recover funds, resolve withdrawal delays, or act as a go-between with an operator. If you're in a dispute, the casino's own support channel and, where relevant, its licensing body are the correct first stop.
• Partnership or editorial enquiries — If you represent a casino, software provider, or affiliate program and want to introduce yourselves, say so plainly and outline what you're proposing.

A Word on What This Site Is — and Isn't

Offshore Casinos publishes independent research and rankings of offshore online casinos: sites licensed outside the US, typically in jurisdictions such as Curaçao, Anjouan, or Costa Rica, that accept US players despite sitting outside any US state's regulatory framework. That distinction matters for how we handle messages. We can explain how a licence, a bonus's wagering terms, or a crypto withdrawal generally works. We cannot confirm that any specific casino will pay out, resolve an account issue on your behalf, or offer a legal opinion on whether playing at an offshore site is permitted where you live — that depends on your own state's laws, and we'd point you to a qualified professional for anything tax- or law-related rather than answer it ourselves.

Where our content may earn a commission from a listed operator, that relationship never decides how a casino is scored or ranked. Ratings on this site reflect our own research into game libraries, banking options, payout speed, and licensing, not payments received.

If You're Worried About Your Own or Someone Else's Gambling

If a message you're sending us touches on gambling that's become hard to control, please say so — we'll point you to resources rather than leave it unanswered. Offshore casinos generally offer fewer built-in safeguards than regulated US operators, so it's worth knowing where to turn independently: the National Council on Problem Gambling helpline, 1-800-GAMBLER, is free, confidential, and available regardless of where or how you play. This site does not offer counselling directly, but we take messages on this subject seriously and will never dismiss one.

What Happens After You Send a Message

Every email is read by a person, not an autoresponder pretending to be one. We aim to reply within two working days, though it can run longer if a query needs checking against an operator's current terms. If your message points to something factually wrong on the site, we'll look into it and update the relevant page where the correction holds up.

All content on echominnesota.org is intended for adults aged 21 and over. If you are under that age, please do not contact us regarding account setup, bonuses, or gameplay — this is a review resource, not a casino, and it is not intended for minors.

Before You Write In

A few quick checks can save you a reply cycle:

1. If your question is about a specific offer, check the terms listed on that casino's own site first — bonus percentages, wagering requirements, and eligibility rules can change.
2. If you're asking about legality in your state, note that this varies by state and we can only speak in general terms; a licensed attorney is the right source for a definitive answer.
3. If you're reporting a payout delay or dispute, contact the casino's support team directly before writing to us — we can't intervene, but we're glad to hear about patterns readers are seeing.

Thanks for taking the time to read this far. We'd rather answer a specific, well-aimed question than a vague one, so tell us plainly what you need and we'll do our best to help.